Monthly Archives: September 2011

Five Common Misconceptions of Tech Support

If you’ve ever worked in tech support, chances are you’ll often come across people seeking assistance with problems who will, when served by you or a colleague, act or treat you in a manner that indicates they’ve not got the … Continue reading

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Book Smarts

E-books still have a hard fight ahead of them before they overtake print books, but it’s a fight they might eventually win. With Internet retailer Amazon selling more e-books than print this year, there’s a clear sign that the demand … Continue reading

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